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Partial outage

checked 00:48
99.98% uptime last 90 days
90 days agotoday

Services

Shared hosting 8 components 99.98% Operational
web-01
Availability of web-01.example.net 100.00% Operational
web-02
Availability of web-02.example.net 100.00% Operational
web-03
Availability of web-03.example.net 99.99% Operational
web-04
Availability of web-04.example.net 100.00% Operational
web-05
Availability of web-05.example.net 100.00% Operational
web-06
Availability of web-06.example.net 99.97% Operational
web-07
Availability of web-07.example.net 100.00% Operational
web-08
Availability of web-08.example.net 99.90% Operational
Email 2 components 99.95% Partial outage
Outbound queue
Delivery to external providers 99.90% Partial outage
IMAP and SMTP
mail.example.net 100.00% Operational
Network and DNS 2 components 100.00% Operational
Nameservers
ns1 and ns2 100.00% Operational
Backups
Nightly backup run Operational

Incidents

22 October

Outbound email delayed

Monitoring Update

Affects Outbound queue

Monitoring

The queue is draining, 1,240 messages left. We keep this open until it reaches zero.

Identified

One of our outbound IP addresses was listed on a blocklist. Traffic now runs through a backup IP and a delisting request is in progress.

Investigating automatic

Queue length above threshold (more than 500 messages).

21 October

No incidents

20 October

web-06 unreachable

Resolved Update

Affected web-06

Resolved automatic

The component responded normally again for 3 consecutive checks.

Identified

A kernel update left the web server stopped after the reboot. We are starting it by hand.

Investigating automatic

Automatic check failed: no response on HTTP.

19 October

No incidents

18 October

No incidents