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Northwind Internal
← Scheduled maintenance
Schedule maintenance
Tell customers ahead of time, and let Pharos handle the status while it runs
The window
Times shown in UTC (UTC+00:00).
What is happening?
The title is what customers read on the status page and in the announcement.
Title
Message to customers
When?
At the start the affected components switch to Under maintenance. At the end they go back, unless someone changed them in between.
Starts
Ends
Who hears about it, and when?
Confirmed subscribers get one email, and destinations that chose Maintenance get the same moment. Only when subscriptions are on and the page is published.
Announce
Do not announce
1 hour before
6 hours before
24 hours before
2 days before
3 days before
1 week before
Affected components
Optional
Components under maintenance
Internal tools
Billing
Operational
Ticket desk
Operational
VPN
Operational
Schedule maintenance
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