Templates

What subscribers receive

Internal

Templates for Northwind Internal

These templates are used only for this page’s subscribers. Account emails remain separate. Switch page to edit another set.

https://demo-pharos.solutionmax.net/status/internal

Incident opened

Brand pack

Subject

Body

Markdown: **bold**, *italic*, # heading, - list, [text](url). A link on a line of its own becomes a button.

Your own wording

This is what your subscribers receive today. Rewriting the subject and the body, in your own words and your own language, is part of the brand pack.

Buy the brand pack

You edit the body, not the frame. The logo, the accent colour, the link to the status page and, on every subscriber mail, the unsubscribe link sit in the frame around it and are always there, whether or not you use {unsubscribe} in the body. Tag values are printed as typed; only {message} is the operator's Markdown. A line whose only tag is empty is left out, so Affects {components} disappears when no component is affected.

Live preview

Subject[Northwind Internal] Outbound email delayed: Investigating

Rendered from the wording on the left with a sample incident, in the real frame. Times are in UTC, like the mails subscribers get. This is the built in wording; there is nothing to save without the brand pack.